Freight Rates (Domestic in the United States)
0 – 10 pounds (approximately 0 – 4.5 kg): $9.9
10 – 19 pounds (approximately 4.5 – 8.6 kg): $19.9
Over 19 pounds: $29.9
Freight Rates (International Market)
Calculated in real time based on the destination country and product weight.
Delivery Timeframe
Estimated Delivery Time: 3 – 15 working days (excluding order processing time)
Order Processing Time: 5 working days (warehouse packaging + shipping, extended on weekends and holidays)
Return Policy
14-day No-Questions-Asked Return: Can apply for return within 30 days after receipt (goods must be unused and labels intact)
Return Freight Self-Managed: Customer is responsible for bearing the return freight
Refund Timeframe: Refunded funds will be returned to the original account within 15 working days after the returned goods are inspected
Logistics Inquiry
After shipment, you will receive the tracking number and can track the package status on the official website or the website of the shipping company.
Q&A
Q: Can it be delivered urgently?
A: Currently, only standard logistics is available (3-15 working days). Urgent delivery is not supported at present.
Q: How to handle returns?
A: Contact the customer service to obtain the return address, then send it back by yourself and upload the logistics tracking number.
Cautionary Notice
Remote areas (such as Alaska and Hawaii) may have an additional 1-3 days of delivery time.
Order processing during promotional seasons or holidays may be delayed. Please be patient.